Zendesk Expert Implementer (BOG)

Hire Horatio CX

📍 Bogotá, Bogota, Colombia 💼 Full-time 🕒 Posted May 29, 2026

Apply Now Similar Jobs

Job Description

Position Summary:   We are seeking a Zendesk Implementor to lead the end-to-end design, configuration, and deployment of Zendesk environments for our clients.

This role goes beyond administrative support — it requires a technically skilled professional who can architect scalable solutions, develop custom integrations, and leverage data to drive operational excellence across CX systems.
  The ideal candidate has a strong technical foundation, proven experience implementing Zendesk for complex organizations, and the ability to translate business needs into efficient, automated workflows.
  Key Responsibilities: Lead full-cycle Zendesk implementations, including discovery, design, configuration, testing, and go-live support.

Architect scalable workflows across multi-brand, multi-language, and multi-channel environments (Support, Talk, Chat, Guide, Explore, Sell).

Develop and manage business rules, triggers, automations,...
            

Ready to Apply?

Submit your application today and join our talented team at Hire Horatio CX.

Submit Application

Job Details

Location Bogotá, Bogota
Job Type Full-time
Category Computer Occupations
Posted Date May 29, 2026
Application Deadline July 08, 2026