Zendesk & CX Tools Admin | Hybrid (BPO)

Peak Support, LLC
📍 Bacolod, Western Visayas, Philippines 💼 Full-time 🕒 Posted February 27, 2026

Job Description

A BPO company is seeking a CX Tools Administrator to manage Zendesk and related tools like Intercom, Gorgias, and Gladly. This hybrid position is based in Bacolod City, requiring over 3 years of experience in CRM administration, particularly in high-volume environments. Responsibilities include optimizing workflows, collaborating with teams, and ensuring system performance. This role offers the chance to contribute to customer experience solutions and demands familiarity with telephony integration and customer support practices.
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Job Details

  • Location Bacolod, Western Visayas
  • Job Type Full-time
  • Category IT & Technology
  • Posted Date February 27, 2026
  • Application Deadline April 08, 2026