Xin Tian Di - Receptionist

• Welcome and greet guests warmly upon arrival.
• Escort guests to their assigned tables and provide menus when necessary.
• Ensure guests receive prompt and professional assistance.

Reservations Management

• Handle restaurant reservations through phone calls, emails, and walk-ins.
• Maintain accurate reservation records and table arrangements.
• Coordinate seating arrangements to maximize guest satisfaction and operational efficiency.

Guest Service

• Address guest inquiries, requests, and concerns in a courteous manner.
• Coordinate with the restaurant team to accommodate special guest requests.
• Maintain knowledge of restaurant promotions, menu offerings, and operating hours.

Communication & Coordination

• Coordinate with service staff and kitchen team regarding guest flow and reservations.
• Assist in managing waitlists during peak dining hours.

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