Workforce Management Lead: Real-Time & Forecasting

Ubiquity Global Services, Inc.

📍 bacolod, western visayas, Philippines 💼 Full-time 🕒 Posted July 26, 2026

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Job Description

Ubiquity Global Services, Inc. in Bacolod seeks a Manager, Workforce Management to oversee operations. You'll track and analyze call volumes, manage staffing requirements, and optimize productivity, ensuring exceptionally high service standards. 
The ideal candidate has strong leadership experience, particularly in handling large teams and back office operations. You should also exhibit expert knowledge of workforce management tools and statistical analysis, along with excellent English communication skills. 
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Job Details

Location bacolod, western visayas
Job Type Full-time
Category Human Resources
Posted Date July 26, 2026
Application Deadline September 04, 2026