Workforce Design and Planning Manager (3578)

GTR are recruiting a Workforce Design and PlanningManager based out of 26-28 Addiscombe Road*

This isa greatopportunityfor a customer-focussed individual to deliver engaging, high-impact training that empowers frontline teams to create great journeys every day.

*Please note that the role requires 50/50 between working on-site and from home.

Purpose of role:

Takingresponsibility for thecreating the Customer Service Directorate(CSD)workforce plan, the role holder willproduce and deliver against our plans to recruit and traincolleagues toefficiently tomeetavarietystrategic objectivesand KPI deliverables. The plans will be data driven anddelivered within budgetary limits,contributing toimproved service quali...

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Submit your application today and join our talented team at GTR.