Workday Implementation Specialist

Job Description

Position overview

As a SaaS (Workday) Implementation Specialist you provide support to new platform implementations or enhancements by performing basic configuration tasks and troubleshooting SaaS platforms.

Key responsibilities

• Perform hands-on configuration and testing to successfully deploy updates to the SaaS application
• Work closely with Business Analysts and internal customers to understand their processes, priorities, and future road map initiatives; provide recommendations to support those initiatives.
• Provide innovative and beneficial suggestions for improvements to current processes within the SaaS platform to drive continuous enhancements .
• Provide recommendations and analysis for feature releases
• Support complex ticket resolution

Functional competencies