WiFi Incident Process Engineer

Job Description
We are seeking a proactive problem solver to join our team as a Wireless Incident Process Engineer with a strong foundation in network engineering to support WiFi Operations. This engineer will possess 5-10 years experience in a technical engineering/operating role support of end-to-end carrier-grade WiFi networks. Hands-on experience with modern WiFi network elements including Wireless Access Gateway (WAG), Authentication, Authorization, and Accounting (AAA) function, WiFi controllers, firewalls, switches, routers, and access points. A person with a positive, high energy, and competitive mindset who is ready to demonstrate high quality, high efficiency network delivery of optimized change management process.

Job Responsibilities:
•Review new network delivery plans for hardware, software, and firmware planned for implementation into the carrier-grade WiFi network.
• Write and/or review MOPs to ensure smooth network release process.
• Provide feedbac...

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