Whatever/Whenever Agent W Barcelona (Marzo)

**Additional Information**

**Job Number** 26007149

**Job Category** Rooms & Guest Services Operations

**Location** W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039
VIEW ON MAP (https://www.google.com/maps?q=W%20Barcelona%2C%20Placa%20de%20la%20Rosa%20dels%20Vents%201%2C%20Barcelona%2C%20Barcelona%2C%20Spain%2C%208039)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and...

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