Wesco Customer Service Manager Role

Join Wesco as a Customer Service Manager in Sept-Îles, where you'll drive operational success and enhance customer satisfaction. Manage a dedicated team while refining service processes.

As a Customer Service Manager at Wesco's Sept-Îles branch, you will lead operational sales activities and team coordination to ensure stellar customer service. Your expertise in order management, performance tracking, and customer interaction will play a critical role in maintaining service excellence and high satisfaction rates. You will be charged with fostering a proactive service environment.

Key Responsibilities:
• Support team efforts by coordinating service activities
• Make tactical decisions to optimize service strategies
• Monitor and analyze performance metrics
• Coach team members for professional growth
• Address and resolve customer complaints promptly

Requirements:
• High school diploma required; preference for ba...

Ready to Apply?

Submit your application today and join our talented team at Wesco.

Submit Application