Welcome Desk Agent/Recepcionist - W Barcelona

**Additional Information**
**Job Number** 26068292
**Job Category** Rooms & Guest Services Operations
**Location** Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039
VIEW ON MAP (https://www.google.com/maps?q=Placa%20de%20la%20Rosa%20dels%20Vents%201%2C%20Barcelona%2C%20Barcelona%2C%20Spain%2C%208039)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with ...

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