Web Support Specialist

Demant Polska
📍 kuala lumpur, kuala lumpur, Malaysia 💼 Full-time 🕒 Posted June 12, 2026

Job Description

We are looking for a web support specialist to join our Web team. Our team works in an agile environment, closely collaborating with back-end developers, front end developers and editors.

Overview

The team supports and develops approximately 160 websites focused on Hearing Aids and Hearing Care. These are built on a headless architecture using Sitecore DXP hosted in Microsoft Azure, with a Next.js frontend hosted on Vercel.

Main Responsibilities & Tasks

  • Perform monthly server patching to maintain stable and secure web environments
  • Handle incoming support tickets and provide first‑line troubleshooting to identify and resolve issues
  • Execute website releases
  • Manage Sitecore user access, roles, and permissions
  • Install SSL certificates on web servers and Azure Application Gateway
  • Perform Sitecore editor tasks related to content updates and publishing
  • Monitor logs and system reporting tools (incl...

Ready to Apply?

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Job Details

  • Location kuala lumpur, kuala lumpur
  • Job Type Full-time
  • Category IT & Technology
  • Posted Date June 12, 2026
  • Application Deadline July 22, 2026