Job Description
We are looking for German and Dutch speaking Customer Advisors to join a global support team for Volvo Trucks in Ghent. In this role, you will provide professional customer support and ensure high-quality service delivery in an international environment.
The first month of training is fully on-site. After training, the role continues in a hybrid model.
Key Responsibilities
- Handle customer inquiries via phone, email, or chat
- Provide accurate information and support regarding services
- Ensure high levels of customer satisfaction
- Follow company procedures and service standards
- Work in a 24/7 rotational shift system
- Collaborate with internal teams to resolve customer requests
Requirements
- German and Dutch language skills (professional level required)
- Strong communication and customer service skills
- Ability to work in a 24/7 rotational shift system
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Job Details
- Location Antwerp, Flanders
- Job Type full time
- Category Information and Record Clerks
- Posted Date July 05, 2026
- Application Deadline August 14, 2026