Warwick Customer Service Director Needed

Join a recruitment agency in Warwick, QC as a Customer Service Director, where you will directly influence client satisfaction. This full-time role requires 3-5 years on-site experience.
In this permanent position, you will focus on delivering outstanding customer service and monitoring performance within the manufacturing and industrial plant. The ideal candidate demonstrates a client-centric approach, strong organizational skills, and the ability to make sound judgments in various situations.
Key Responsibilities:
• Provide expert responses to client service requests
• Monitor customer service quality and performance
• Deliver structured customer service initiatives
• Organize service data for analysis and review
• Enhance teamwork to meet client expectations
Requirements:
• 3 to less than 5 years of customer service experience
• Post-secondary diploma or equivalent education
• Must have own transportation and a valid driver’s license
• Must be a p...

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