Volunteer Mentor

Empowering individuals through compassionate listening and support

Volunteer Mentors at First Light offer a short-term, telephone-based listening service for individuals affected by domestic abuse and sexual violence (DASV) who are assessed as safe and at low risk. This service is designed to empower individuals by providing a safe, confidential space to be heard, validated, and supported, without judgment or pressure.

Mentors are highly trained volunteers who give their time generously to support others. They offer:

• Up to six one-hour sessions (with the possibility of extending to ten, depending on individual needs)
• A consistent, compassionate presence during weekday hours (9am–5pm, with last call at 4pm)
• A non-counselling, non-advocacy listening service focused on emotional validation
• A trauma-informed approach with full safeguarding awareness

Mentors do not complete risk assessments or safety plans, ...

Ready to Apply?

Submit your application today and join our talented team at First Light.