Voice of the Market Lead, NA - Quality & Stakeholder

Sonova Group
📍 mexicali, baja california, Mexico 💼 Full-time 🕒 Posted July 24, 2026

Job Description

Sonova Mexicali is seeking a Customer Quality & Stakeholder Manager to connect customers, key accounts, local markets, Quality Headquarters, and North American partners. You will own stakeholder management, drive customer service excellence, and ensure clear quality communication across the organization.

The role focuses on Voice of the Market, timely updates on quality investigations, corrective actions, and coordination during escalations.

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Job Details

  • Location mexicali, baja california
  • Job Type Full-time
  • Category Gestión de calidad y operaciones
  • Posted Date July 24, 2026
  • Application Deadline September 02, 2026