Voice Analyst

Job Title: Voice Analyst

Shift Timing: US Eastern shift timing

Location: Kochi Kerala

Primary Responsibilities:

• Conduct structured outbound calls and send structured outbound emails to confirm or collect missing project data in a timely manner (including follow-ups after voicemail).
• Review, interpret, and validate information from construction documents and external sources, including business articles, permits, RFPs, specifications, zoning approvals, meeting minutes, and agendas.
• Validate complex project attributes, including scope, valuation, timelines, and stakeholder roles, ensuring completeness and accuracy.
• Draft clear, concise, and professional emails requesting specific information or clarifications from stakeholders.
• Update IRIS and other internal systems with validated and verified information.
• Identify data errors, inconsistencies, and duplicate projects;
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