Voice AI lead Architect

Voice AI Lead Architect (Data Architecture) Banking Role Summary We are seeking a seasoned Voice AI Lead Architect with strong Data Architecture expertise to lead the design and implementation of next-generation Voice/Agentic AI solutions for a leading banking client on GCP. This role combines conversational AI, data strategy, and customer engagement, acting as a trusted advisor to drive intelligent, data-driven IVR transformation. Key Responsibilities Act as the onsite Voice AI and Data Architecture lead, building strong relationships with banking stakeholders across business, data, and IT teams. Design and deliver Voice AI / Agentic IVR solutions leveraging: Google CES/CXAS, Dialogflow CX / CCAI Vertex AI (LLMs, RAG, agent frameworks) Define and implement enterprise data architecture for Voice AI: Conversation data pipelines (real-time + batch) Integration with data lakes, warehouses (BigQuery) Customer 360 and contextual data enablement Build RAG-based knowledge systems integrating...

Ready to Apply?

Submit your application today and join our talented team at Test Triangle.

Submit Application