VOC Specialist (Government)

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

AT&T has an opening for a VOC Specialist to support the Federal Government in providing O&M support of contracted operations.

**Job Duties/Responsibilities:**

+ Job responsibilities include but may not be limited to: Schedule video conferences with remote sites. Accommodate all conferences, establish the conferences, maintain Video Teleconference (VTC) schedules and facilitate periodic test calls.
+ Provide customer interface, first tier support and troub...

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