Vice President

Lock Search Group
📍 Toronto, Ontario, Canada 💼 Full-time 🕒 Posted March 23, 2026

Job Description

Our client, a major global player in the travel insurance industry, is seeking a Vice President - Claims Management  who will be responsible for the prompt delivery of high-quality claims administration. In this role, you will lead and develop the Canadian Travel Claims Management function.This role requires establishing a clear vision, ensuring client satisfaction, optimizing operational efficiency, ensuring profitability while developing a strong leadership base. Job Detail:  The Head Office is in Quebec, but his position is % remote (with regular travelling to the different offices in Quebec and Ontario) Main responsibilities: Cross Site Alignment and Load Sharing Strategy (30%)
  • Develop and implement a strategy for cross-site claims management, including common processes and tools for the Canadian Claims teams.
  • Optimize and leverage all of GEM’s BPO site to optimize services & cost.
  • Establish global metrics and service standards for Clai...
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    Job Details

    • Location Toronto, Ontario
    • Job Type Full-time
    • Category Other Office and Administrative Support Workers
    • Posted Date March 23, 2026
    • Application Deadline May 02, 2026