Job Description
Do you enjoy shaping the customer experience for some of the most influential academic and government institutions across the Americas—while leading a large‑scale transformation with global visibility?
About Elsevier
Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare, and improve performance for the benefit of humanity. We serve the research, academic, and clinical communities by applying technology and analytics to content — enabling social progress and expanding the breadth of human progress.
About the Role
As Vice President of Customer Success for the Academic & Government (A&G) organization in the Americas you will be at the forefront of scaling and optimizing our global post-sales organization. This is a highly visible, strategic leadership role that will shape and drive customer experience across onboarding, adoption, retention, expansion, and advocacy....
About Elsevier
Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare, and improve performance for the benefit of humanity. We serve the research, academic, and clinical communities by applying technology and analytics to content — enabling social progress and expanding the breadth of human progress.
About the Role
As Vice President of Customer Success for the Academic & Government (A&G) organization in the Americas you will be at the forefront of scaling and optimizing our global post-sales organization. This is a highly visible, strategic leadership role that will shape and drive customer experience across onboarding, adoption, retention, expansion, and advocacy....
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Submit ApplicationJob Details
- Location United States, REMOTE - USA - NATIONWIDE
- Job Type Full-time
- Category other-general
- Posted Date February 25, 2026
- Application Deadline March 05, 2026