Job Description
Reporting to the Regional Supervisor, the successful candidate will be responsible for:
Processing driving licence applications within specified timeframes while maintaining high standards of customer service and ensuring compliance with Identity Validation, Document Validation, and NDLSFO Business Rules.Applying due diligence to all documents, image captures, and signature uploads in the NDLS Front Office Solution.Adhering to guidelines for the proper use of the Front Office Solution and Dual Screen Technology.Completing required on-site and virtual training, maintaining accurate training records, and submitting them as directed. Training must be completed in a timely manner, including mandatory course sign-offs issued by the NDLSFO Helpdesk.Ensuring full compliance with the Company’s Code of Integrity & Professional Conduct and adhering to SGS Equality & Diversity policies.Maintaining a thorough un...