Value Stream Leader (Customer Operations) - FTC

Driving Operational Excellence Through People, Performance and Partnership.

Due to maternity cover, this is a fantastic opportunity to step into a key leadership role as a Customer Operations Value Stream Leader. This role is a 12 month fixed term contract based at our manufacturing site in Hook, Hampshire.

The Customer Operations Value Stream Leader is a key role within the Operations department, responsible for leading and supporting a team of Customer Account Managers to deliver excellent service across a portfolio of customer accounts.

What you’ll be doing:

• Manage, lead, and motivate a team of Customer Account Managers to consistently deliver high levels of service and operational performance
• Conduct regular 1-1s, performance reviews, and team meetings to maintain focus, alignment, and engagement
• Take full ownership of customer accounts where required, ensuring service excellence, account growth and long-te...

Ready to Apply?

Submit your application today and join our talented team at STI Limited.