Job Description
Description
A utility company in the Tacoma area is seeking an experienced Collections Specialist to assist with a backlog of delinquent customer accounts. This is an excellent opportunity for someone who enjoys problem-solving, customer communication, and driving collections results while maintaining a positive customer experience.
Candidates must have prior collections experience, and utility collections or utility billing experience is strongly preferred.
Key Responsibilities
+ Manage and collect on delinquent residential and commercial customer accounts
+ Contact customers by phone, email, and written correspondence regarding outstanding balances
+ Negotiate payment arrangements and resolve account disputes
+ Document collection activity and maintain accurate account notes
+ Review aging reports and prioritize collection efforts
+ Work with internal departments to resolve billing discrepancies
+ Mo...
A utility company in the Tacoma area is seeking an experienced Collections Specialist to assist with a backlog of delinquent customer accounts. This is an excellent opportunity for someone who enjoys problem-solving, customer communication, and driving collections results while maintaining a positive customer experience.
Candidates must have prior collections experience, and utility collections or utility billing experience is strongly preferred.
Key Responsibilities
+ Manage and collect on delinquent residential and commercial customer accounts
+ Contact customers by phone, email, and written correspondence regarding outstanding balances
+ Negotiate payment arrangements and resolve account disputes
+ Document collection activity and maintain accurate account notes
+ Review aging reports and prioritize collection efforts
+ Work with internal departments to resolve billing discrepancies
+ Mo...
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Submit ApplicationJob Details
- Location Tacoma, WA
- Job Type Full-time
- Category other-general
- Posted Date June 18, 2026
- Application Deadline June 29, 2026