Utilities - customer service advisor

What Your Day-to-Day will Look Like:

You’ll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with inbound & outbound calls as well as various back-office pieces and general enquiries. Alongside, the successful applicant will be required to respond to all incoming and outbound calls in a professional, courteous, and friendly manner using the relevant campaign guidelines, scripts and systems.

With frequent calls, the pace is quick, ensuring a dynamic day assisting numerous people daily. Full training and ongoing coaching are provided throughout your career. While prior knowledge is not expected, you will need to have a willingness to learn and a drive to excel. If you possess these qualities, you are going to thrive here!

Requirements: Minimum passed Grade 11 / Matric Minimum of 6 months - 1 year experience as a utilities advisor (BPO Environment) Must be available to work rotational shifts, weekends, and public holidays in line with cli...

Ready to Apply?

Submit your application today and join our talented team at Sigma Connected Ltd.

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