user support technician

Youness Canada Immigration Ltd
📍 camrose, ab, Canada 💼 Full-time 🕒 Posted June 06, 2026

Job Description

Overview

Languages

English

Education

  • Bachelor's degree

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
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Job Details

  • Location camrose, ab
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026