User Operations Manager

About the Role

This role sits at the intersection of operations, product, data, and business strategy. You'll own the full operational engine behind key consumption moments for Users — from identifying the right scenarios to building the playbook and executing it end-to-end

.You'll work across many Key Areas, requiring strong cross-functional coordination and a bias for action

.
What You'll

Do
Scenario Identification & Des

• ignIdentify, validate, and prioritize core consumption moments for us
• ersBuild a structured framework to map demand opportunities and guide development priorit
• iesDevelop User Operations playbo
• oksDesign and execute user surveys to understand pain points and behavioral driv
• ersTranslate data insights into operational actions and strategic recommendati

ons
En...