US Telecom Company Cape Town - Customer Service Agent

HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi‑billion‑dollar Hinduja Group, HGS takes a “globally local” approach with 17,000+ employees across 10 countries and 23 delivery centers.

South Africa Only

Be the voice customers trust by delivering clarity, confidence and care in every interaction. As a Customer Service Advisor supporting the US Telecoms company, you will act as a key point of contact for customers seeking assistance with their broadband, TV, and phone services. This is an inbound, on‑site role based in Woodstock, Cape Town, where you will engage with customers v...

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