Urgent: Czech-Speaking Technical Support Consultant for global e-commerce brand

We are currently recruiting a Czech-speaking professional to join our team as a Technical Support Consultant for a global e-commerce brand. Based in Heraklion, Crete, this opportunity offers a dynamic international work environment and real career development within a fast-growing organization. In this role, you will manage customer inquiries through phone, chat and email while ensuring high service standards and compliance with internal quality procedures. You will troubleshoot issues, provide clear guidance, and document interactions accurately in CRM systems while maintaining key performance indicators such as resolution rate, response time and customer satisfaction. We offer a competitive salary package, performance-based bonuses, structured onboarding, paid training and continuous professional development. Employees benefit from internal mobility opportunities, leadership development pathways and exposure to global clients. Ideal candidates are fluent in Czech with good English sk...

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