Urgent Care Manager

HealthPartners is hiring a Manager of Urgent care. This role provides overall direction and management of care delivery and support operations at assigned locations in partnership with department leaders. They are responsible for ensuring clinic staff provides high quality, accessible, cost-effective and patient focused services. This role collaborates with clinicians and teams to establish, implement and maintain patient care and quality service standards to meet members’ and patients’ expectations. They will partner with the Clinician Leaders, Urgent Care Director and the Urgent Care leadership team to identify education, training, and onboarding systems to assure consistent and quality care across the care group. They will work in collaboration with primary, specialty, and ancillary care to ensure the experience is seamless for the patient.

ACCOUNTABILITIES: 

People

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