Turndown attendant

BASIC PURPOSE: Provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in. Responsibilities Has a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet; wipes down any wet surfaces in the bathroom; folds any clothing left in the room and places it in the appropriate spot. Removes Room Service trays, dishes, and carts to service landings. Closes drapes, reduces lighting, turns music on softly and prepares bed. (65%) Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens. (5%) Prepares unoccupied rooms for turndown for arriving guests. (10%) Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed. (10%) Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Em Pact. (10%) Works ha...

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