Travel Lead

Job Description

Position Summary

The Travel Lead is responsible for managing day-to-day operations of NIQ’s corporate travel and expense (T&E) processes. This role focuses on execution, compliance, issue resolution, and ensuring a smooth travel experience for employees.

The associate will work closely with global stakeholders to support travel bookings, expense processing, policy adherence, and operational performance, while driving efficiency and service quality.

Key Responsibilities

Travel & Expense Operations:

- Execute and support end-to-end travel and expense processes, including booking support, expense claims, and approvals

- Ensure adherence to travel and expense policies across all requests and transactions

- Act as a point of contact for employee queries, issue resolution, and escalations

Queue & SLA Management:

- Manage daily operational queues (travel requests, expense claims, exceptions)