Travel Counselor - Future Opportunity

American Express
📍 CDMX, Mexico, Mexico 💼 Full-time 🕒 Posted June 22, 2026

Job Description

Travel Counselor - Future Opportunity

CDMX, Mexico(Hybrid)

**Job Description**

This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.
If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.

**Responsibilities**

**How will you make an impact in this role?**

+ Deliver world-class customer service in an in-bound, high-volume travel call servicing environment.
+ Delighting our Premium Card Members in the United States with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements.
+ Under...

Ready to Apply?

Submit your application today and join our talented team at American Express.

Submit Application

Job Details

  • Location CDMX, Mexico
  • Job Type Full-time
  • Category other-general
  • Posted Date June 22, 2026
  • Application Deadline June 27, 2026