Job Description
Overview
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Responsibilities
- Monitor daily arrival and depart haulage drivers time as per schedule to ensure compliance
- Provide escalation, status report, delay and proactive updates to relevant departments
- Tracking of daily driver attendance against forecasted plan to ensure adequate on time arrival
- Ensuring the numbers of linehaul provided by suppliers and vendors are as planned according to trips
- Liaise with stakeholders and vendors on ad-hoc trip request and create additio...
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Submit ApplicationJob Details
- Location , Selangor, Malaysia, Selangor
- Job Type Full-time
- Category Management & Operations
- Posted Date March 02, 2026
- Application Deadline April 11, 2026