Transition & Service Readiness Coordinator

Role : Transition & Service Readiness Coordinator

Location : Hyderabad

Experience : 5-8 years

Reporting to: Practice Lead, Digital Operations

Job Description:

The Transition & Service Readiness Coordinator will be responsible for ensuring new services, applications, and initiatives are successfully transitioned into Business-as Usual (BAU) support. The role will coordinate transition activities across Technology and business stakeholders, ensuring operational readiness, support documentation, knowledge transfer, and engineer enablement are completed prior to service handover.

This role will address current challenges associated with limited transition planning timeframes and improve the consistency and quality of service onboarding into BAU support.

Key Responsibilities

Transition Planning & Coordinat...