Transition & service readiness coordinator

Role : Transition & Service Readiness Coordinator
Location : Hyderabad
Experience : 5-8 years
Reporting to: Practice Lead, Digital Operations
Job Description:
The Transition & Service Readiness Coordinator will be responsible for ensuring new services, applications, and initiatives are successfully transitioned into Business-as Usual (BAU) support. The role will coordinate transition activities across Technology and business stakeholders, ensuring operational readiness, support documentation, knowledge transfer, and engineer enablement are completed prior to service handover.
This role will address current challenges associated with limited transition planning timeframes and improve the consistency and quality of service onboarding into BAU support.
Key Responsibilities
Transition Planning & Coordination
Coordinate end-to-end transition-to-BAU activities for new services and applications.
Support the Knowledge Management team in developing and managing tra...

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