Transition Manager

EXL
📍 iKapa, INtshonalanga Kapa, South-Africa 💼 Full-time 🕒 Posted March 02, 2026

Job Description

The Transitions Manager to oversee the successful migration of platforms from legacy systems, managing planning, coordination, and execution to ensure smooth implementation and service delivery. The ideal candidate has a strong background in BPO operations, project management, platform migration/integration, and experience collaborating with both onshore clients and offshore teams in an Agile/Scrum environment.
Key Responsibilities
Build strong relationships with business leaders, sponsors, and stakeholders to define project vision, scope, requirements, and deliverables.
Lead end-to-end platform transitions, including planning, execution, and post go-live support.
Collaborate with enterprise teams to showcase business value and integrate EXL solutions, including automation, analytics, and process re-engineering.
Develop and manage sprint backlogs, project plans, timelines, and resource allocation strategies.
Ensure compliance, governance, and risk management throughou...

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Job Details

  • Location iKapa, INtshonalanga Kapa
  • Job Type Full-time
  • Category Other-General
  • Posted Date March 02, 2026
  • Application Deadline April 11, 2026