Job Description
The Transitions Manager to oversee the
successful migration of platforms
from legacy systems, managing planning, coordination, and execution to ensure smooth implementation and service delivery. The ideal candidate has a strong background in
BPO operations, project management, platform migration/integration
, and experience collaborating with both
onshore clients and offshore teams
in an Agile/Scrum environment.
Key Responsibilities
- Build strong relationships with business leaders, sponsors, and stakeholders to define project vision, scope, requirements, and deliverables.
- Lead
end-to-end platform transitions
, including planning, execution, and post go-live support. - Collaborate with enterprise teams to showcase business value and integrate EXL solutions, including
automation, analytics, and process re-engineering
. - Develop and manage
sprint backlogs, project plans, timelines, and resource allocation ...
Job Details
- Location iKapa, INtshonalanga Kapa
- Job Type Full-time
- Category Other-General
- Posted Date February 26, 2026
- Application Deadline April 07, 2026