Transition Manager

EXL
📍 iKapa, INtshonalanga Kapa, South-Africa 💼 Full-time 🕒 Posted February 26, 2026

Job Description

The Transitions Manager to oversee the
successful migration of platforms
from legacy systems, managing planning, coordination, and execution to ensure smooth implementation and service delivery. The ideal candidate has a strong background in
BPO operations, project management, platform migration/integration
, and experience collaborating with both
onshore clients and offshore teams
in an Agile/Scrum environment.

Key Responsibilities

  • Build strong relationships with business leaders, sponsors, and stakeholders to define project vision, scope, requirements, and deliverables.
  • Lead
    end-to-end platform transitions
    , including planning, execution, and post go-live support.
  • Collaborate with enterprise teams to showcase business value and integrate EXL solutions, including
    automation, analytics, and process re-engineering
    .
  • Develop and manage
    sprint backlogs, project plans, timelines, and resource allocation ...

Ready to Apply?

Submit your application today and join our talented team at EXL.

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Job Details

  • Location iKapa, INtshonalanga Kapa
  • Job Type Full-time
  • Category Other-General
  • Posted Date February 26, 2026
  • Application Deadline April 07, 2026