Training Team Lead

Swak BPO Corp. is one of the fasted-growing BPO centers in Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, integrity, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we are to looking to hire a Training Team Lead to join our growing company.

Job Responsibilities:

• Assist trainers by answering questions and providing support when needed
• Enforcing the company's Code of Conduct
• Ensure trainees are ready to be deployed to the production floor
• Maintain a professional appearance and demeanor
• Assist with special projects as required
• Perform monthly classroom audits
• Have coaching meetings with the trainers
• Hold weekly one-on-ones with the trainers
• Coordinate with the Training Manager to make sure classes run smoothly and trainers have ...

Ready to Apply?

Submit your application today and join our talented team at Swak BPO Corp.