Training officer - hospitality

ROLE PURPOSE

The main purpose of this role is to assess, transfer and development of technical skills in operations to ensure sustainable high quality of workmanship and skills.

MAIN OUTPUTS Manage the operational training and development of personnel – on complex Assess employees' needs for training Align training with the organization's goals and operations Create and manage training budgets Develop and implement training programs Review and select training materials from a variety of vendors Update training programs and material to ensure that they are relevant and unit specific Facilitate training methods and skills to instructors and supervisor Evaluate the effectiveness of training programs and instructors Facilitate the Regional and National Transformation forum Manage direct expenses and overheads, and all factors affecting the profitable performance of the complex Manage the submission of WSP ATR report Assist with daily audits and general operations throughout the co...

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