Training Manager

Clearwater People Solutions
📍 West Malling, England, United Kingdom 💼 Full-time 🕒 Posted June 09, 2026

Job Description

Our client is currently recruiting for a Training Manager to help lead & shape their learning and capability development across their operations function.

This is a hybrid based role, 3 days on site/ 2 days remote.

Key Responsibilities for the Training Manager
  • Develop and own a clear Operations learning and capability strategy aligned to customer outcomes, regulatory requirements and organisational priorities.
  • Design structured learning pathways, capability frameworks and skills matrices that support progression from onboarding through to advanced expertise.
  • Lead the delivery of engaging, practical and blended training programmes covering operational processes, systems, customer experience behaviours, and compliance requirements.
  • Build onboarding programmes that reduce time?to?competency and set colleagues up for confident, consistent performance from day one.
  • Ensure all training meets internal standards and external regu...
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    Job Details

    • Location West Malling, England
    • Job Type Full-time
    • Category Operations Specialties Managers
    • Posted Date June 09, 2026
    • Application Deadline July 19, 2026