Training & Development Officer

AIS

📍 Bangkok, Bangkok, Thailand 💼 Full time 🕒 Posted March 02, 2026

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Job Description

Job Description
1.Manage Contact Center to meet CC KPIs, Handle or Consult agents to solve cases within SLAs
2.Monitor and evaluate the performance to develop performance improvement and action plans. 
3.Ensure daily processes/ contact center operation to meet KPIs and SLAs
4.Handle the other jobs as assigned
Recruiter
Pitchaporn Sukittipattanakul (พิชชาพร สุกิตติพัฒนากุล)
            

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Job Details

Location Bangkok, Bangkok
Job Type Full time
Category Business Operations Specialists
Posted Date March 02, 2026
Application Deadline April 11, 2026