Training Delivery Educator III, Software/System Application Training

Job Summary:

In addition to the responsibilities listed above, this position is also responsible for providing classroom, web-based, and one-on-one training to clinical and or technical staff; leveraging comprehensive knowledge of products, clinical, and operational workflows; reviewing the incorporation of application enhancements into each curriculum trained; training on products, process and system updates and optimization for multiple applications in support of organizational strategic initiatives to clinical end users; providing end user support during system go-lives, annual application upgrades and recommending system proficiency and address standard and non-standard end users system issues; reviewing and monitoring analysis of client business processes and functional application requirements; documenting the validation processes for the development and maintenance of the training environment; providing problem resolution of information systems related issues and escalat...

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