Time Support Specialist

isolved

📍 Springfield, Massachusetts, United States 💼 Full-time 🕒 Posted June 07, 2026

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Job Description

  Time Support Specialist 
  Summary/objective  
 The Time Support Specialist provides technical support for all isolved time solutions and quality customer service for clients. A Time Support Specialist works in a Team environment to answer questions and provide solutions in a timely and professional manner.
  Core Job Duties 
 Maintains a high rate of client retention through superior customer service, assisting client base with all components related to time products
 Handles a high volume of telephone and email correspondence
 Advises clients on how to fully utilize the time/HCM platforms
 Troubleshoot problems with client hardware and software
 Ensures clients are aware of enhancements to the time/HCM platform and new products and services
 Maintain accurate customer files and communication logs
 Other projects as assigned
  Job Complexity 
 As a hig...
            

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Job Details

Location Springfield, Massachusetts
Job Type Full-time
Category Computer Occupations
Posted Date June 07, 2026
Application Deadline July 17, 2026