Tier 3 Support Engineer

Codete is not just a software company, it’s a place where tech-enthusiasts can grow by doing what they love and feel valued for what they are. We’re experienced, agile and versatile: we work with a wide range of technologies in projects from many different industries, and the majority of our team are senior-level specialists. At Codete, there’s always something new to learn!

As a Tier 3 Support Engineer, you will be responsible for resolving complex technical issues escalated from Tier 1 and Tier 2 support teams. You will work closely with customers, software developers, and other technical support engineers to provide timely and effective solutions to issues related to our products and services. You will also be responsible for troubleshooting, analyzing, and resolving software and platform issues, as well as identifying root causes and providing recommendations for long-term solutions.

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