Tier 2 Helpdesk Technician

A Construction company in NW Portland is hiring an IT Helpdesk Technician for a 4 month contract opportunity!
Job Duties:

+ Provide support to staff on all company-supported applications and devices

+ Software and hardware support for end user devices.

+ Identification and remediation of end user technical issues or escalation as needed.

+ Perform basic network troubleshooting.

+ Providing directions to technical resources.

+ Act as a liaison between Enterprise Technical Services and the end user.

+ Provision new devices for end users.

+ Troubleshoot device problems, determine source, and advise on appropriate action

+ Complete Information Technology project work

+ Install, configure, and maintain company devices and related hardware and software

+ Maintain knowledge of computer and/or network security systems, applications, procedures, and techniques

+ Identify and re...

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