Territory Manager - Customer Care

Company:

Mahindra & Mahindra Ltd Responsibilities & Key Deliverables
Service Operations Management: Oversee and coordinate Industrial engine service activities for South industrial engine OEMs
Ensure timely and efficient servicing of Industrial engines/ equipment.
Develop and implement maintenance schedules, policies and service protocols. 2. Key Account Management Serve as the primary contact for strategic industrial engine customers.
Check quality issues and coordinate for resolution & correction
Develop long-term account plans to grow service revenue and customer satisfaction.
Conduct regular account reviews, performance meetings, and customer site visits.
Build strong multi-level relationships across customer organizations. 3. Technical & Application Support Understand customer applications (e.g., construction, mining, marine, industrial power, agriculture).
Coordinate technical assessments, troubleshooting, and engine performance review...

Ready to Apply?

Submit your application today and join our talented team at Mahindra Rise.

Submit Application