Tenant Liaison Officer

12 month Fixed Term Contract

WPS have an exciting opportunity for a Resident Liaison Officer to join our Planned Maintenance team, supporting a long‑term social housing client based in Walsall but will be traveling to jobs throughout the Midlands, mainly Wolverhampton, Birmingham, Stoke on Trent, Stafford, Lichfield.

This is a key role where you'll act as the main point of contact between residents, site teams, and the client ensuring works are delivered smoothly while maintaining a positive customer experience throughout.

Key responsibilities

• Act as the primary point of contact for residents, keeping them informed before, during and after works
• Ensure residents fully understand the planned works programme and access requirements
• Build strong relationships with residents, site teams, and stakeholders
• Support the delivery of planned works programmes on time, safely, and to a high standard
• Manag...

Ready to Apply?

Submit your application today and join our talented team at WPS.