Tenancy Triage Officer

Ongo Recruitment
📍 scunthorpe, scunthorpe, United-Kingdom 💼 Full-time 🕒 Posted June 29, 2026

Job Description

Job Title: Tenancy Triage Officer

Salary £30,300


This is a job working for Ongo

Job Summary

To deliver triage services for the Contact Centre and Customer Hub , using specialist skills and knowledge in Tenancy Services to resolve more complex customer enquiries, ASB reports and tenancy services requests offering a right first-time approach.

Benefits of working with Ongo include:

  • 30 days paid holiday plus bank holidays and your birthday off
  • Exceptional leave
  • 15 hours per year paid volunteering
  • Annual pay review
  • Mileage reimbursement at 55p per mile
  • Free parking (pass provided)
  • “No sick days” voucher
  • 9.5% pension contribution (Aviva)
  • 3x salary life assurance policy
  • Enhanced maternity/paternity pay
  • Simply Health package (including Pro-counselling for family members)
  • Housing Perks
  • Agile working

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Job Details

  • Location scunthorpe, scunthorpe
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 29, 2026
  • Application Deadline August 08, 2026