Job Description
Job Title: Tenancy Triage Officer
Salary £30,300
This is a job working for Ongo
Job Summary
To deliver triage services for the Contact Centre and Customer Hub , using specialist skills and knowledge in Tenancy Services to resolve more complex customer enquiries, ASB reports and tenancy services requests offering a right first-time approach.
Benefits of working with Ongo include:
- 30 days paid holiday plus bank holidays and your birthday off
- Exceptional leave
- 15 hours per year paid volunteering
- Annual pay review
- Mileage reimbursement at 55p per mile
- Free parking (pass provided)
- “No sick days” voucher
- 9.5% pension contribution (Aviva)
- 3x salary life assurance policy
- Enhanced maternity/paternity pay
- Simply Health package (including Pro-counselling for family members)
- Housing Perks
- Agile working
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Job Details
- Location scunthorpe, scunthorpe
- Job Type Full-time
- Category Other-General
- Posted Date June 29, 2026
- Application Deadline August 08, 2026