Job Description
THE ROLE: CUSTOMER SERVICE REPRESENTATIVE
KEY RESPONSIBILITIES
+ Serve as a primary operational contact for retail customers, distributors, and internal business partners regarding orders, fulfillment, inventory, and service-related issues.
+ Process and manage the full customer order lifecycle utilizing EDI and Microsoft Dynamics 365 (D365).
+ Troubleshoot order processing, EDI, inventory, and fulfillment issues to ensure timely resolution.
+ Partner closely with Sales, Supply Chain, Finance, Logistics, and 3PL providers to support customer needs and maintain service levels.
+ Manage finished goods inventory and monitor order status to support successful customer fulfillment.
+ Support customer setup, item setup, and maintenance of customer and product master data.
+ Assist with UPC creation, Bills of Materials, customer-specific item forms, and product syndication platforms such as Salsify.
+ Partner...
KEY RESPONSIBILITIES
+ Serve as a primary operational contact for retail customers, distributors, and internal business partners regarding orders, fulfillment, inventory, and service-related issues.
+ Process and manage the full customer order lifecycle utilizing EDI and Microsoft Dynamics 365 (D365).
+ Troubleshoot order processing, EDI, inventory, and fulfillment issues to ensure timely resolution.
+ Partner closely with Sales, Supply Chain, Finance, Logistics, and 3PL providers to support customer needs and maintain service levels.
+ Manage finished goods inventory and monitor order status to support successful customer fulfillment.
+ Support customer setup, item setup, and maintenance of customer and product master data.
+ Assist with UPC creation, Bills of Materials, customer-specific item forms, and product syndication platforms such as Salsify.
+ Partner...
Ready to Apply?
Submit your application today and join our talented team at Unilever.
Submit ApplicationJob Details
- Location Remote, United States
- Job Type Full-time
- Category other-general
- Posted Date July 01, 2026
- Application Deadline July 06, 2026