Temp Tech Support

Job Title: Temp Tech Support
Job Description
This temporary Technical Support role provides front-line phone and on-site support for all computer users at the Dulles branch office. The position serves as the first point of contact for Help Desk requests, manages user accounts, maintains core systems and applications, and supports a wide range of Microsoft and other enterprise technologies. The role requires strong troubleshooting skills, clear communication, and thorough documentation to support IT compliance and ensure a reliable, user-friendly technology environment.
Responsibilities

+ Provide phone and on-site technical support to all computer users at the Dulles branch office.

+ Serve as the first line of technical support for all Help Desk calls, ensuring timely and professional resolution.

+ Track and enter all Computer Service Requests and Computer User Change Requests in the custom tracking system.

+ Update the status of all Computer...

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